Aotearoa-Owned Food Distribution

Service Foods is built on strong regional and local distribution networks, meaning we work directly with customers in the communities we serve. Our local branches, delivery fleets and teams are embedded in each region, giving you a level of service that’s responsive, reliable and genuinely connected to your business.

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This means quicker decisions, clearer communication and support from people who understand your market, at a local level. Your account manager and customer service team are based in your region, backed by national scale and capability, so you get local knowledge with nationwide reach.

For national and multi-site customers, our approach is built around coverage, capability and consistency. Service Foods offers nationwide distribution, centralised account management and systems designed to support complex, multi-location operations.

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We work with national customers to deliver standardised product ranges, consistent pricing and reliable supply across the country. Our scale allows us to support menu consistency while maintaining the flexibility to respond to regional needs where required.

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We also offer options for system integration, data reporting and tailored supply solutions, helping customers streamline procurement and improve operational efficiency. From large hospitality groups to institutions and foodservice operators with multiple locations, we partner with customers to deliver solutions that work at scale.

Our relationships with suppliers are built on long-term partnerships and mutual success. We work closely with growers, producers and manufacturers across New Zealand and around the world, many of whom supply directly into our regional distribution network.
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By partnering closely with suppliers at a local and regional level, we’re able to move products more efficiently, maintain quality and freshness, and respond quickly to customer demand. It also means our customers benefit from consistent supply, dependable delivery and access to a broad, carefully curated range — backed by people who know the product and the market.

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At every step, our supplier partnerships support the same goal as our customer relationships: delivering the right products, in the right way, at the right time.

New Zealand is known as a leader within the food sector. We supply and grow some of the highest-quality ingredients & produce, and New Zealand’s backbone is our farming industry; it’s at the core of who we are as people. New Zealand’s food hygiene regulations are also stringent, and at the heart of ensuring our country’s clean, green image is maintained.

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At Service Foods, we are proud to extend the best of what New Zealand has to offer to our global customers. We’re able to export a wide range of products to overseas markets, including fresh fruit and vegetables, value-added meat lines, fresh and frozen seafood and dairy items – all at competitive market prices.

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Please enquire with our exports team for product availability, shipping options and further information.

Service Foods is a family-owned business and has been for over 30 years. Our commitment to sustainability, and desire for our business to be a force for good in the world, is something that is deeply personal to us.

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Over the past three decades, our family and team have worked tirelessly to build a company based on strong values – not just for the benefit of our customers, but for the communities we serve, and for the environment.

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Our fundamental values are embodied in three pillars of sustainability: Customer Obsessed, Boldly Innovative, and Legacy Building.

We work towards reducing our environmental impact in a range of ways, including reducing our emissions reductions and water usage, and investing in the wellbeing of our employees, and our community.

Our commitment to excellence is supported by a drive to exceed the expectations of our customers through ethical and sustainable business practices. That means responsible sourcing, strong data protection and security, and full compliance with relevant regulations.

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We reduce food miles by sourcing locally wherever possible and partnering with suppliers who prioritise sustainable, ethical farming. Where needed, we also draw on international markets to meet customer demand. Our Approved Supplier Programme is supported by a stringent Supplier Code of Conduct and Modern Slavery Policy that ensure our ethical standards are being met.

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We achieved our goal of removing caged eggs from our supply chain in 2025, and are now working toward sourcing only free-range eggs by mid-2026. 

We understand our environmental footprint – energy-intensive facilities, refrigeration, and a national fleet – and we’re actively reducing it. Decarbonising a complex business is ongoing, but we’re committed to real progress without compromising quality or value.

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We’re reducing waste, emissions, and resource use across our supply chain by cutting food waste through smarter logistics and automated stock systems, diverting off-grade produce to animal feed, and reducing and recycling packaging. Alongside this, we’re building accurate emissions measurement across all our facilities to guide ongoing improvement.

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We actively manage water and energy use by tracking consumption monthly, installing water-saving technology such as reticulation systems, replacing inefficient equipment, and expanding renewable energy, with a target of sourcing 10% of our total energy from solar by 2030. Our fleet transition is also underway, with electric forklifts introduced from 2022 and a goal to reach a 10% battery-electric vehicle fleet by 2027.

Building the legacy of Service Foods is about more than just our financial success. It is about supporting those who support us, including our communities – who are ultimately our customers – and our people. Strong businesses need strong communities and happy staff.

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We invest in our people’s wellbeing and career growth through development programmes, including Skills for Success, a programme run by ServiceIQ that upskills our future leaders by offering them management qualifications, ongoing leadership programmes through Solomon Group, and ongoing sustainability training. We also offer vocational training through butchery apprenticeships.

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We engage meaningfully with tangata whenua under the principles of Te Tiriti o Waitangi and have begun incorporating te reo Māori throughout our company documents.  As a business founded by immigrants, we recognise the value of cultural diversity in building our collective strength.

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We also give back through our partnership with Ronald McDonald House, food donations via New Zealand Food Network & other local food waste initiatives, and support for local schools and education initiatives.

Service Foods is focused on upholding high standards of transparency and maintaining enduring partnerships with our stakeholders – our customers, our suppliers, our community, our environment, and our people, as well as investors, regulators, and other partners.
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We maintain strong policies, regular internal audits, rigorous compliance checks, and public reporting on ethics and sustainability.

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Sustainability, environmental stewardship, and community outcomes are built into our governance framework, ensuring long-term, responsible growth.

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Our Board has full oversight of our impacts and strategy, helping Service Foods continually improve and thrive.